CVE-2021-44077: Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
Reference page built from the source records below, each shown as its source publishes it. Dataset version ref-39b4d9d427e1, updated 2026-11-02T23:39:54.475Z.
CISA Known Exploited Vulnerabilities
- Name
- Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability
- Vendor
- Zoho
- Product
- ManageEngine ServiceDesk Plus (SDP) / SupportCenter Plus
- Added to the catalog
- 2021-12-01
- Due date for US federal agencies
- 2021-12-15
- Weaknesses
- CWE-306
- Catalog version
- 2026.10.30
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution
Required action (CISA)
Apply updates per vendor instructions.
Ransomware use: CISA does not mark known use of this vulnerability in ransomware campaigns.
Links in CISA's notes
Read on 2026-11-02T23:39:54.475Z under licence cisa-kev-cc0@b0067899 from https://www.cisa.gov/sites/default/files/feeds/known_exploited_vulnerabilities.json
NVD analysis
- Status
- Analyzed
- Published
- 2021-11-29T04:15:06.737
- Last modified
- 2026-06-17T04:11:52.397
- Weaknesses
- CWE-306
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
| Metric | Score | Severity | Vector | Scored by |
|---|---|---|---|---|
| CVSS 3.1 | 9.8 | CRITICAL | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | [email protected] (Primary) |
| CVSS 3.1 | 9.8 | CRITICAL | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H | 134c704f-9b21-4f2e-91b3-4a467353bcc0 (Secondary) |
| CVSS 2.0 | 7.5 | HIGH | AV:N/AC:L/Au:N/C:P/I:P/A:P | [email protected] (Primary) |
References
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html (Exploit, Third Party Advisory, VDB Entry)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above (Patch, Vendor Advisory)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 (Vendor Advisory)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 (Vendor Advisory)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 (Vendor Advisory)
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html (Exploit, Third Party Advisory, VDB Entry)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above (Patch, Vendor Advisory)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529 (Vendor Advisory)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021 (Vendor Advisory)
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013 (Vendor Advisory)
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-44077 (US Government Resource)
This product uses the NVD API but is not endorsed or certified by the NVD.
Read on 2026-11-02T23:41:59.479Z under licence nvd-api-terms-of-use@ff2a5288 from https://services.nvd.nist.gov/rest/json/cves/2.0?cveId=CVE-2021-44077
CVE record
- Assigner
- mitre
- State
- PUBLISHED
- Published
- 2021-11-29T03:17:45.000Z
- Updated
- 2025-10-21T23:25:24.156Z
- Problem types
- n/a
Zoho ManageEngine ServiceDesk Plus before 11306, ServiceDesk Plus MSP before 10530, and SupportCenter Plus before 11014 are vulnerable to unauthenticated remote code execution. This is related to /RestAPI URLs in a servlet, and ImportTechnicians in the Struts configuration.
References
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-versions-up-to-11305-22-11-2021
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-authentication-bypass-vulnerability-in-servicedesk-plus-versions-11138-and-above
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-servicedesk-plus-msp-versions-10527-till-10529
- https://pitstop.manageengine.com/portal/en/community/topic/security-advisory-for-cve-2021-44077-unauthenticated-rce-vulnerability-in-supportcenter-plus-versions-11012-and-11013
- http://packetstormsecurity.com/files/165400/ManageEngine-ServiceDesk-Plus-Remote-Code-Execution.html
Read on 2026-11-03T01:09:16.442Z under licence cve-terms-of-use@81bfa2f3 from https://raw.githubusercontent.com/CVEProject/cvelistV5/main/cves/2021/44xxx/CVE-2021-44077.json
Detection rules (SigmaHQ)
SigmaHQ rules whose own tags name this CVE. Each rule page shows the rule as its author published it.
- CVE-2021-44077 POC Default Dropped File (status test, level high)
Defensive techniques (MITRE D3FEND)
D3FEND maps these defensive techniques to the weakness (CWE) that NVD lists for this CVE, through the digital artifacts the weakness affects. D3FEND does not say they stop this vulnerability.
CWE-306: Missing Authentication for Critical Function
- Model: Asset Vulnerability Enumeration (acts on Software)
- Isolate: Application-based Process Isolation (acts on Subroutine)
- Harden: Trusted Library (acts on Subroutine)
- Harden: Software Update (acts on Software)
- Restore: Restore Software (acts on Software)
- Model: Software Inventory (acts on Software)
- Harden: Variable Initialization (acts on Subroutine)
- Harden: Domain Logic Validation (acts on Subroutine)
- Harden: Credential Scrubbing (acts on Subroutine)
D3FEND ontology version 1.6.0.
Read on 2026-11-02T23:55:55.098Z under licence d3fend-terms-of-use@f98cbc7e from https://d3fend.mitre.org/api/weakness/cwe/CWE-306.json
MITRE D3FEND™ knowledge graph. © 2025 The MITRE Corporation.
"The MITRE Corporation (MITRE) hereby grants you a non-exclusive, royalty-free license to use D3FEND for research, development, and commercial purposes. Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy." Terms: https://d3fend.mitre.org/tou/
Sources and licences
CISA
Source: CISA Catalog of Known Exploited Vulnerabilities, version 2026.10.30, CC0 1.0. Use of this data does not imply endorsement by CISA or DHS.
National Vulnerability Database (NIST)
This product uses the NVD API but is not endorsed or certified by the NVD.
NVD API Terms of Use (NIST publications in the public domain, 17 U.S.C. 105)
CVE Program, The MITRE Corporation
Copyright © 1999-2026, The MITRE Corporation. CVE is a trademark and the CVE logo is a registered trademark of The MITRE Corporation. CVE Usage: MITRE hereby grants you a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare derivative works of, publicly display, publicly perform, sublicense, and distribute Common Vulnerabilities and Exposures (CVE™). Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy.
SigmaHQ
"CVE-2021-44077 POC Default Dropped File" by Nasreddine Bencherchali (Nextron Systems) (SigmaHQ). Rule: https://github.com/SigmaHQ/sigma/blob/ccbb0369507f796db0b0ae6854c8a2be471b9d84/rules-emerging-threats/2021/Exploits/CVE-2021-44077/file_event_win_cve_2021_44077_poc_default_files.yml.
Licensed under the Detection Rule License (DRL) 1.1: https://github.com/SigmaHQ/Detection-Rule-LicenseMITRE D3FEND
MITRE D3FEND™ knowledge graph. © 2025 The MITRE Corporation.
"The MITRE Corporation (MITRE) hereby grants you a non-exclusive, royalty-free license to use D3FEND for research, development, and commercial purposes. Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy." Terms: https://d3fend.mitre.org/tou/MITRE D3FEND Terms of Use (site + knowledge graph); source repo MIT
Cite this page
Dragons Eye Ransomware Tracker, "CVE-2021-44077: Zoho ManageEngine ServiceDesk Plus Remote Code Execution Vulnerability",
entity page, dataset version ref-39b4d9d427e1, updated 2026-11-02T23:39:54.475Z,
https://ransomware-tracker.com/cve/CVE-2021-44077 (accessed 2026-11-03).
Underlying source: CISA Catalog of Known Exploited Vulnerabilities, version 2026.10.30.
Underlying source: National Vulnerability Database (NIST), CVE API 2.0, record last modified 2026-06-17T04:11:52.397.
Underlying source: CVE List (CVE Program, The MITRE Corporation), record updated 2025-10-21T23:25:24.156Z.
Underlying source: SigmaHQ rule 7b501acf-fa98-4272-aa39-194f82edc8a3, commit ccbb0369507f796db0b0ae6854c8a2be471b9d84.
Underlying source: MITRE D3FEND, ontology version 1.6.0.
Pages change. The dataset version identifies the data, but no archive of old versions is kept, so this citation cannot be replayed later.