CVE-2024-4879: ServiceNow Improper Input Validation Vulnerability

CISA Known Exploited Vulnerabilities

Name

ServiceNow Improper Input Validation Vulnerability

Vendor

ServiceNow

Product

Utah, Vancouver, and Washington DC Now Platform

Added to the catalog

2024-07-29

Due date for US federal agencies

2024-08-19

Weaknesses

CWE-1287

Catalog version

2026.10.30

ServiceNow Utah, Vancouver, and Washington DC Now Platform releases contain a jelly template injection vulnerability in UI macros. An unauthenticated user could exploit this vulnerability to execute code remotely.

Required action (CISA)

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Ransomware use: CISA does not mark known use of this vulnerability in ransomware campaigns.

Links in CISA's notes

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154
• https://nvd.nist.gov/vuln/detail/CVE-2024-4879

Read on 2026-11-02T23:39:54.475Z under licence cisa-kev-cc0@b0067899 from https://www.cisa.gov/sites/default/files/feeds/known_exploited_vulnerabilities.json

NVD analysis

Status

Analyzed

Published

2024-07-10T17:15:12.117

Last modified

2026-06-17T08:03:05.523

Weaknesses

CWE-1287, NVD-CWE-Other

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

References

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 (Permissions Required)
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154 (Vendor Advisory)
• https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit (Press/Media Coverage, Third Party Advisory)
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 (Permissions Required)
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154 (Vendor Advisory)
• https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit (Press/Media Coverage, Third Party Advisory)
• https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-4879 (US Government Resource)

This product uses the NVD API but is not endorsed or certified by the NVD.

Read on 2026-11-02T23:42:15.686Z under licence nvd-api-terms-of-use@ff2a5288 from https://services.nvd.nist.gov/rest/json/cves/2.0?cveId=CVE-2024-4879

CVE record

Title (CNA)

Jelly Template Injection Vulnerability in ServiceNow UI Macros

Assigner

SN

State

PUBLISHED

Published

2024-07-10T16:16:39.926Z

Updated

2025-10-21T22:55:49.702Z

Problem types

CWE-1287 Improper Validation of Specified Type of Input

ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

References

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293
• https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit

Read on 2026-11-03T02:13:40.319Z under licence cve-terms-of-use@81bfa2f3 from https://raw.githubusercontent.com/CVEProject/cvelistV5/main/cves/2024/4xxx/CVE-2024-4879.json

Defensive techniques (MITRE D3FEND)

D3FEND maps these defensive techniques to the weakness (CWE) that NVD lists for this CVE, through the digital artifacts the weakness affects. D3FEND does not say they stop this vulnerability.

MITRE D3FEND™ knowledge graph. © 2025 The MITRE Corporation.
"The MITRE Corporation (MITRE) hereby grants you a non-exclusive, royalty-free license to use D3FEND for research, development, and commercial purposes. Any copy you make for such purposes is authorized provided that you reproduce MITRE's copyright designation and this license in any such copy." Terms: https://d3fend.mitre.org/tou/