CVE-2024-5217: ServiceNow Incomplete List of Disallowed Inputs Vulnerability

CISA Known Exploited Vulnerabilities

Name

ServiceNow Incomplete List of Disallowed Inputs Vulnerability

Vendor

ServiceNow

Product

Utah, Vancouver, and Washington DC Now Platform

Added to the catalog

2024-07-29

Due date for US federal agencies

2024-08-19

Weaknesses

CWE-184

Catalog version

2026.10.30

ServiceNow Washington DC, Vancouver, and earlier Now Platform releases contain an incomplete list of disallowed inputs vulnerability in the GlideExpression script. An unauthenticated user could exploit this vulnerability to execute code remotely.

Required action (CISA)

Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Ransomware use: CISA does not mark known use of this vulnerability in ransomware campaigns.

Links in CISA's notes

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
• https://nvd.nist.gov/vuln/detail/CVE-2024-5217

Read on 2026-11-02T23:39:54.475Z under licence cisa-kev-cc0@b0067899 from https://www.cisa.gov/sites/default/files/feeds/known_exploited_vulnerabilities.json

NVD analysis

Status

Analyzed

Published

2024-07-10T17:15:12.373

Last modified

2026-06-17T08:15:25.880

Weaknesses

CWE-184, CWE-697

ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

References

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 (Permissions Required)
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313 (Vendor Advisory)
• https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit (Press/Media Coverage)
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293 (Permissions Required)
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313 (Vendor Advisory)
• https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit (Press/Media Coverage)
• https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-5217 (US Government Resource)

This product uses the NVD API but is not endorsed or certified by the NVD.

Read on 2026-11-02T23:42:15.686Z under licence nvd-api-terms-of-use@ff2a5288 from https://services.nvd.nist.gov/rest/json/cves/2.0?cveId=CVE-2024-5217

CVE record

Title (CNA)

Incomplete Input Validation in GlideExpression Script

Assigner

SN

State

PUBLISHED

Published

2024-07-10T16:28:32.649Z

Updated

2025-10-21T22:55:49.508Z

Problem types

CWE-184 Incomplete List of Disallowed Inputs

ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.

References

• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293
• https://www.darkreading.com/cloud-security/patchnow-servicenow-critical-rce-bugs-active-exploit

Read on 2026-11-03T02:13:54.473Z under licence cve-terms-of-use@81bfa2f3 from https://raw.githubusercontent.com/CVEProject/cvelistV5/main/cves/2024/5xxx/CVE-2024-5217.json

Defensive techniques (MITRE D3FEND)

D3FEND maps these defensive techniques to the weakness (CWE) that NVD lists for this CVE, through the digital artifacts the weakness affects. D3FEND does not say they stop this vulnerability.

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